When Attempting To register A New Supplier in Oracle EBS Error Occurs: "ORA-20001: Oracle Internet Directory is not registered correctly"

 

When attempting to register a new supplier on Oracle EBS , the following error occurs.


ERROR

-----------------------

Error page

You have encountered an unexpected error.




oracle.apps.fnd.framework.OAException:

java.sql.SQLException: ORA-20001: Oracle Internet Directory is not registered correctly. Please contact your System Administrator. ORA-06512:

at "APPS.APP_EXCEPTION", line 72 ORA-06512:

at "APPS.FND_USER_PKG", line 4445 ORA-06512:

STEPS

-----------------------

The issue can be reproduced at will with the following steps:

1. Go to Responsibility: "Supplier Administrator"

2. Supplier User Creation

3. Register Supplier User

4. Afterwards, you fill out the form accordingly

5. See the error

Error page

You have encountered an unexpected error.

java.sql.SQLException: ORA-20001: Oracle Internet Directory is not registered correctly. Please contact your System Administrator. ORA-06512:

Solution

Execute the following API on Isupplier Node :-

1. DisableLDAPIntegration (EBS->LDAP): fnd_sso_util.disableLDAPIntegration

SQL> -bash-5.1$ sqlplus apps

SP2-0734: SQL*Plus: Release 10.1.0.5.0 - Production on Wed Jun 19 11:09:39 2024

Copyright (c) 1982, 2005, Oracle.  All rights reserved.

Enter password:

Connected to:
Oracle Database 19c Enterprise Edition Release 19.0.0.0.0 - Production

SQL> execute fnd_sso_util.disableLDAPIntegration;

PL/SQL procedure successfully completed.

SQL> commit;

Commit complete.

SQL>
appsdbahelp

17+ years of experience in Oracle Database, Oracle Cloud Infrastructure(OCI), Oracle EBS on Cloud, Oracle E-Business Suite, DevOps tools, Oracle WebLogic, Oracle Application Server, Oracle Access Manager and various Operating System flavors including Redhat Linux, UNIX (Solaris, HP-UX) and Windows. Expert in Oracle9i/10g/11g/12c/19c database administration, upgrade, configuration and tuning. Experience in Oracle E-Business Suite technological stack, including architecture, installation, configuration, maintenance, tuning, cloning and patching procedures. Expert in Oracle Cloud Infrastructure(OCI), Oracle EBS On Cloud and Oracle EBS Cloud Manager Experience with Oracle Cloud Solution and Expert of Oracle ERP/Oracle HCM Cloud deployment Experience in Terraform, JSON and chef cloud infrastructure automation framework Knowledge of ASM, Data Guard, Real Application Cluster, Exadata and Exalogic Knowledge of Oracle Enterprise Manager(OEM) Grid Control, Oracle WebLogic, Oracle Internet Directory, Oracle Access Manager and Apache Ability to analyze problem, develops solutions and bring program/project execution to completion.

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